Frequently Asked Questions

Gravault is a comprehensive cloud-based inventory management system designed to help businesses track stock, manage orders, and optimize their supply chain in real-time.

Yes! Gravault is versatile and used by retailers, wholesalers, manufacturers, and e-commerce businesses across various industries including electronics, fashion, food & beverage, and automotive.

No. Gravault is a cloud-based platform (SaaS). You can access it from any web browser on any device without installing anything.

Yes! We offer a 14-day free trial for all paid plans. No credit card is required to start your trial.

Absolutely. You can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle.

We accept all major credit cards (Visa, MasterCard, American Express), UPI, net banking, and digital wallets.

Yes, our Standard, Professional, and Enterprise plans support tracking inventory across multiple warehouse locations.

Yes, you can easily import your products, customers, and suppliers using CSV or Excel files. We provide templates to help you get started.

We take security seriously. We use bank-level encryption (SSL/HTTPS), daily backups, and secure AWS servers to ensure your data is always safe and available.

We offer email support for all plans. Professional and Enterprise plans also get priority support and dedicated account managers.

Yes, we have a comprehensive knowledge base, video tutorials, and offer personalized onboarding sessions for Enterprise clients.